We know you're so excited about your Findlay Rowe products that you've ordered and can't wait to receive them.
We will ship your order to you via UPS, FedEx Ground or US Postal Service as soon as possible. We will have your order shipped within 3-5 days of it being placed, and the majority of the time orders will ship within two days.
When receiving your order confirmation please make sure your shipping address is correct as we are unable to redirect goods once they are on route to you. Orders that are returned to us because of address error will not be shipped back until the customer corrects their address and pays for additional shipping costs. Orders can take up to 3 business days (Monday-Friday) to be processed and dropped off for shipment.
In the rare case that your order takes longer than five days for shipping, you will receive an email with more details. We make every effort to keep our shipping & handling charges as low as possible.
$0-$15.99 before taxes, shipping is $5.95
$16-$74.99 before taxes, shipping is $7.95
$75-$124.99 before taxes, shipping is $9.95
$125-$249.99 before taxes, shipping is $12.95
$250+ before taxes, shipping is free.
Please note that additional shipping costs may incur for any items that are oversized and overweight. In this instance you'll receive an email and invoice for additional shipping costs. Once invoice is paid, your shipment will go out.
We are not responsible for any items that go missing during transit or are misplaced upon delivery. We can require a signature for receipt of package, if you would like this please ensure that you email firstname.lastname@example.org at the time of your order.
You can cancel your order up to 24 hours of purchase aslong as your order has NOT been processed and dropped off for shipment.